What do I do if I can't establish a connection?

Troubleshooting

What Do I Do If I Can't Establish a Connection?

Your FINCH display can only hold one Bluetooth connection at a time — here's how to clear a stuck connection so a new device can pair.

Why This Happens

The FINCH display can maintain a single Bluetooth connection at a time. It won't allow additional connections if it's currently connected to another mobile device.

Fix

Verify that the display is not already connected to a different mobile device that might have been used in a previous connection attempt. Disconnecting from any previous devices might resolve the issue.