Maintenance and Troubleshooting
Sending Log Files
Share Diagnostic Logs with Support
You can securely share recent app diagnostic logs with Titan Logix Support to help investigate an issue. Log files include technical details and error messages, but no personal information.
This feature shares app activity from the past 12 hours to help diagnose issues in the field. When experiencing an issue within Titan Install, please ensure you send us your log files. You can send your information a few different ways:
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1
Press and Hold the Logo
Press and hold the "Titan Install" logo.
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2
Use the Menu
Tap the hamburger menu in the upper-right corner of the app, then press and hold the Titan Install logo at the bottom of the panel.