Maintenance and Troubleshooting
System Diagnostics
Send and Review Diagnostic Reports
Learn how to send and read diagnostic reports for troubleshooting the TD100 system.
What the Report Tells You
Once Titan Install is connected to a FINCH II display, a mechanic may send a System Diagnostics report to Titan's Service team. The report is a valuable troubleshooting tool, informing the Service tech and mechanic of the current state of the TD100 system's configuration in a single, comprehensive report. A mechanic can also view the System Diagnostics information without sending a report.
Send a Diagnostics Report
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1
Connect to the FINCH II Display
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2
Open the Menu
Tap the 3-line icon in the upper right corner of the screen.
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3
Open System Diagnostics
Tap System Diagnostics.
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4
Send the Report
Tap the Send Report button. The report contains essential information that will assist in troubleshooting a system, such as:
- Number of transmitters and their configuration
- FINCH II display configuration
- Alarm relay mapping
- The initial configuration
Review Diagnostic Sections
Tap each section to view the diagnostic information without sending a report.
About the Sections
Alarm Relay Mapping displays the alarm and relay settings. Changing these settings is controlled by the user's permissions in Titan Portal; the mapping may also be altered from this screen when permitted by the company's administrator. The Initial Configuration Report shows how the display was configured when it was first scanned.
Tap the Home button to return to the home screen.