Titan Logix Warranty Policy
The full terms of coverage for Titan Logix hardware, including what's covered, what voids coverage, and who pays for what during a repair.
What's Covered
- 36 months — All serialized Titan Logix products
- 90 days — Consumables (e.g., batteries)
- 3rd-party products — Only covered by the original manufacturer's warranty
What's NOT Covered
- Wire kits
- Wetted parts (e.g., probes)
- Damage from:
- Improper installation
- Misuse or accidents
- Poor maintenance or normal wear
- Unauthorized repairs or modifications
- Incorrect power or environmental conditions
Warranty Start
Coverage begins from the date of shipment.
If There's a Defect
If reported in writing during the warranty period, Titan Logix will choose to:
- Repair the product
- Replace the defective part (FOB factory)
- OR refund the defective portion
Costs the Buyer Must Cover
- Removal and reinstallation
- Shipping/freight
- Travel and labor for on-site diagnosis
Warranty Can Be Voided If
- Internal components don't match original serialized parts
- Device has been tampered with or altered
- Repairs done by anyone other than Titan Logix
Repair Warranty
- 12 months from repair date
- Covers only the repaired parts