FINCH Display Error Code

Review the wiring between the transmitter and the FINCH display. Confirm the wires are connected in the correct order.

• Check whether the probe is bent or damaged.
• Move the probe to a less turbulent area of the tank.
• If the error remains, replace the transmitter.

• Move the probe to a less turbulent area of the tank.
• If the error remains, replace the transmitter.

• Update the transmitter firmware.
• If the error remains, replace the transmitter.

• Update the transmitter firmware.
• If the error remains, the transmitter may contain water and should be repaired or replaced.

The E0020 error code (or E0092) blinking on your FINCH II display usually means the TD100 transmitter cannot detect the probe.

Possible causes are:

• TD100 transmitter failure
• TD100 transmitter-to-probe disconnection
• Damaged probe
• TD100 transmitter is too loose on the probe

Troubleshooting steps

• Tighten the transmitter so the unit will not turn by hand. Do not overtighten it.
• Tighten the shorting block.
• Clean the internal connection between the probe and transmitter.
• Remove product or debris and confirm there is no buildup.
• Confirm the probe is not damaged.
• Inspect the transmitter for possible water damage.

The E0080 error code blinking on your FINCH II display usually means the HH (High High) alarm level is set too close to the Spill alarm. This usually happens when an offset calibration has moved the level too far down and the display locks and will not move anymore.

Troubleshooting steps

Reprogramming the TD transmitter is normally the correction for this problem.

The E0081 or E0082 error code blinking on your FINCH II display usually means one of the following:

• Internal strapping table error
• No strapping table

Troubleshooting steps

This is usually caused because your TD100 transmitter:

• Wasn’t programmed during the system installation
• Was replaced for repair and wasn’t programmed

You will need to program or reprogram the transmitter with an updated strapping table.

If the error does not get resolved by this, you may have a defective transmitter that needs to be replaced.

The E0081 or E0082 error code blinking on your FINCH II display usually means one of the following:

• Internal strapping table error
• No strapping table

Troubleshooting steps

This is usually caused because your TD100 transmitter:

• Wasn’t programmed during the system installation
• Was replaced for repair and wasn’t programmed

You will need to program or reprogram the transmitter with an updated strapping table.

If the error does not get resolved by this, you may have a defective transmitter that needs to be replaced.

1. Cycle power to the transmitter.
2. Reprogram the transmitter.

If the error remains, replace the TD80 with a TD100.

Reprogram the transmitter using the latest version of SensorLink or Titan Install.

A brand-new unit may display this code before the tank has been filled.

• Update the transmitter firmware. This is the recommended action.
• Alternatively, run your fingers up and down the probe to simulate liquid.

• Update the TD100 firmware.
• Perform fluid calibration by loading the tank and allowing the transmitter to self-calibrate.

• Check the shorting block.
• Confirm the probe is not longer than the strapping table.

This code may appear when a transmitter is connected directly to the FINCH display without a probe for testing.

• Update the TD100 firmware.
• Inspect the probe and transmitter for damage.

• Update the TD100 firmware.
• Inspect the probe and transmitter for damage.

• Update the firmware on the transmitter.
• If the error remains, repair or replace the transmitter.

Cycle power to the FINCH II.

If the error returns, update the ESP firmware.

Go to the nearest service centre or contact Customer Success for support.

Go to the nearest service centre or contact Customer Success for support.

Go to the nearest service centre or contact Customer Success for support.

Go to the nearest service centre or contact Customer Success for support.

Go to the nearest service centre or contact Customer Success for support.

Go to the nearest service centre or contact Customer Success for support.

Go to the nearest service centre or contact Customer Success for support.

FINCH II:

• Confirm B-DIP switch 3 is ON.
• Unlock the hardware by setting B-DIP switch 4 to OFF.
• If the error remains, repair or replace the FINCH II.

FINCH III: Use Titan Install to configure the secondary display.

• Cycle power to the FINCH II.
• If not resolved, replace the display.

• Enter default relay settings using the following button sequence: Horn Bypass → Up Arrow → Up Arrow → Comp Select → Horn Bypass.
• If not resolved, replace the display.

1. Confirm the FINCH II firmware is up to date.
2. Check the relay mapping.
3. If these are good, try cycling the power to the FINCH II.

If the error remains, repair or replace the FINCH II.

1. Confirm the FINCH II firmware is up to date.
2. Check the relay mapping.
3. If these are good, try cycling the power to the FINCH II.

If the error remains, repair or replace the FINCH II.

1. Check the Fill/Fall alarm levels.
2. Check if the relay mapping is correct.

The FINCH II board requires repair or replacement.

The FINCH II or FINCH III board requires repair or replacement.

The FINCH II or FINCH III board requires repair or replacement.

The FINCH II or FINCH III board requires repair or replacement.

This is an IS board rack circuitry failure, not a wiring issue — the IS board will likely need to be replaced.

• Inspect and correct the wiring between the transmitter and FINCH display.
• If the error remains, repair or replace the transmitter.

• Cycle power to the FINCH II or FINCH III.
• If the error remains, repair or replace the display.

The E0802 error code blinking on your FINCH II display usually means the input voltage to the display is too low (anything below 8 volts).

Other possible causes of this error include:

• Defective power wiring
• Corroded connector pins or junction-box terminals

Example: The tank is half full but will not pump, and the display shows E0802 (low voltage).

Troubleshooting steps

Tool required: Digital multimeter (DMM), set to DC volts.

1. Open the FINCH II display lid and use the DMM to check the voltage. Confirm the input voltage is above 8 volts.
2. Look for corroded wire connections where the power cable connects.

This code may appear with E0780 when power is low or unstable.

Typically, resolving this issue requires bringing the unit in for repair service.

• Measure input voltage with a multimeter and confirm it is below 30 V.
• Inspect the input-power wiring.

• Cycle power to the FINCH II or FINCH III.
• Confirm the display is running the latest firmware.
• If the error remains, repair or replace the display.

• Ensure transmitters are connected.
• Check that all junction box switches are turned on.
• Check the transmitter wiring.
• Check for bad transmitters and replace as needed.
• Replace the IS fuse on the IS board if blown.

This may happen after a transmitter firmware update, after a transmitter reboot, or after an F3 reboot.

Go to the nearest service centre or contact Customer Success for support.

Go to the nearest service centre or contact Customer Success for support.

Update the firmware on the TD100, or replace any TD80 transmitters with multidrop-compatible TD100 transmitters.

• Check the transmitter connection.
• Inspect the transmitter.
• Check the F3 IS fuse.

Go to the nearest service centre or contact Customer Success for support.

Scan the system with Titan Install and reconfigure the system.

Go to the nearest service centre or contact Customer Success for support.

• Measure the input voltage.
• If the voltage is above 8 V, the display may be defective.
• If the voltage is below 8 V, inspect the wiring.