Dashed Lines on a FINCH 5332E
Isolating a four-dash communication fault
Follow this 3-step process to isolate the fault to one of three components: the display, the tank cable/wiring, or the transmitter.
-
1
Inspect the SVBus Status LED
- Open the FINCH 5332E display lid.
- Locate the main circuit board inside the door. The board contains a large white connector.
- Turn system power ON.
- Observe the SVBus Status LED located near the large white connector.
Normal Operation
- The LED pulses on and off in a steady heartbeat pattern.
Abnormal Operation
- Irregular blinking
- Partial illumination
- Solid ON condition
Any of these conditions indicate a probable communication fault.
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2
Isolate the Display
- Turn system power OFF.
- Disconnect the transmitter from the display by unplugging the transmitter connection:
- FINCH 5332E (Green Board): Connector marked P2
- FINCH 5332E (Red Board): Connector marked Transmitter
- Turn system power ON again.
iIf the SVBus LED remains ON: the FINCH 5332E display is faulty and requires you to upgrade to our latest FINCH display version.
If the SVBus LED turns OFF: continue to Step 3.
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3
Verify the Cable and Transmitter
- Remove the TD80 transmitter from the top of the tank.
- Using a known-good cable or wiring, reconnect the TD80 directly to the display.
Results
- If communication is restored, the original cable or field wiring is faulty.
- If the display continues to show four dashes (
----), the TD80 transmitter is defective and needs to be upgraded to our latest TD100 transmitter.
Quick Reference
Summary
| Condition | Probable Cause |
|---|---|
| SVBus LED remains ON with transmitter disconnected | The FINCH 5332E display is faulty and requires you to upgrade to our latest FINCH display version. |
| Communication restored with known-good cable | Faulty tank cable or field wiring |
| Four dashes remain with known-good cable | Defective TD80 transmitter. You will need to upgrade to a TD100 transmitter. |