What does my Error Code mean?

The FINCH II Display is designed to not only indicate a malfunction but also provide helpful information about it. This includes error codes and other indications that can assist in the troubleshooting process.

Unfortunately, there may not be many options available to resolve some issue in the field. It is important to take note of the specific error code that appears on the display and any other indications to discuss when addressing the breakdown.

Common Error Codes
Below are some common error codes you might see from you FINCH II display and how to address them.

Error Code	Description	Solution
E0000	Could not measure level	Check if probe is bent or damaged Move probe to less turbulent area of the tank Replace transmitter
E0001	Too many samples rejected (too much turbulence)	Move probe to less turbulent area of the tank Replace transmitter
E0002	Internal transmitter error	Update the Transmitter's Firmware. If this doesn't resolve the issue, the transmitter is defective and needs to be repaired.
E0010	Internal measurement transmitter error	Update the Transmitter's Firmware. If this doesn't resolve the issue, the transmitter is defective and needs to be repaired.
E0020	Probe and/or Transmitter Connection Issues	Tighten transmitter nut that attaches transmitter to probe Tighten shorting block at bottom of probe Ensure the inside connection between probe and transmitter is clean. If there is product or debris, wipe this connection down. Ensure there is no product buildup on probe. Ensure probe is not damaged.
E0080	Strapping Chart Issue - HH alarm too close to Spill level	Adjust HH level in strapping table and reprogram using SensorLink
E0081	Strapping Chart Issue - Missing strapping table	Program a strapping table using SensorLink
E0082	Strapping Chart Issue - Invalid strapping table on startup	Reprogram the transmitter with the latest version of SensorLink
E0083	Strapping Chart Issue - Invalid strapping table during operation	Note: This error code ONLY applies to the TD80 transmitter. Restart the transmitter Reprogram the transmitter Replace or repair transmitter
E0084	Strapping Chart Issue - Invalid strapping table during runtime	Reprogram the transmitter with the latest version of SensorLink
E0090	Outdated transmitter firmware version and missing fluid calibration	Note: If you are getting this error message, you do not have the latest TD100 firmware version. Update the TD100 firmware to the latest version. Perform fluid calibration sequence by loading the tank with fluid and allowing the transmitter to self-calibrate.
E0091	Outdated transmitter firmware version and missing fluid calibration	Note: If you are getting this error message, you do not have the latest TD100 firmware version. Update the TD100 firmware to the latest version. Perform fluid calibration sequence by loading the tank with fluid and allowing the transmitter to self-calibrate.
E0092	Probe and/or Transmitter Connection Issues	Look into the following items: Check if the shorting block is correctly installed on the probe Check if your probe is longer than the strapping table Note: This error will appear if you are connecting the transmitter right to the FINCH (without the probe) for testing purposes.
E0093	Outdated transmitter firmware version and measurement error	Note: If you are getting this error message, you do not have the latest TD100 firmware version. Update the TD100 firmware to the latest version. Check probe and transmitter for damage
E0094	Outdated transmitter firmware version and measurement error	Note: If you are getting this error message, you do not have the latest TD100 firmware version. Update the TD100 firmware to the latest version. Check probe and transmitter for damage
E01A0	Wireless Module Communication Error	Cycle the power to the FINCH II, if the error appears again update the ESP module firmware
E0400	SV1/SV2 Communication Error	Contact Titan Service & Support
E0401	RS232 Communication Error	Contact Titan Service & Support
E0402	SV3/SV4 Communication Error	Contact Titan Service & Support
E0403	SV5/SV6 Communication Error	Contact Titan Service & Support
E0500	Global Acknowledge Failure - Secondary display not detected	Go to the nearest service center or Contact Titan Service & Support
E0700	Unable to read compartment or DIM/SLEEP settings	Defective FINCH II display
E0701	FINCH II Relay Alarm map has not been configured	Defective FINCH II display
E0702	FINCH II can't read sector 1 settings from Flash	Ensure FINCH II firmware is updated Ensure custom relay mapping is correct Cycle input power If the above steps do not fix this issue, you will need to replace defective FINCH II display
E0703	FINCH II serial flash timeout	Ensure FINCH II firmware is updated Ensure custom relay mapping is correct Cycle input power If the above steps do not fix this issue, you will need to replace defective FINCH II display
E0705	Old Configuration Settings Loaded	First, check your Fill or Fall alarm levels. Reprogram Alarm-Relay mapping using SensorLink if necessary.
E0780	Engine control relay issue	FINCH II board needs to be repaired or replaced.
E0781	Pump control relay issue	FINCH II board needs to be repaired or replaced.
E0782	Light control relay issue	FINCH II board needs to be repaired or replaced.
E0783	Horn control relay issue	FINCH II board needs to be repaired or replaced.
E0801	System Initialization Failure	Cycle power to the FINCH II to reboot the system. If this does not resolve the issue, the FINCH II board will need to be repaired or replaced.
E0802	Low Input Voltage	Use a digital multimeter to check the voltage. Ensure it is greater than 8V. Look for corroded wire connections where the power cable connects.
E0803	High Input Voltage	Use a digital multimeter to check the voltage. Ensure it is less than 30V. Look for wire connection issues along the input power
E0804	Automatic System Reset	Reboot the system Update the FINCH firmware Repair or replace display

Need more help?

Contact one of our Titan Logix's Service Team members for more technical assistance.

Phone: 1-877-462-4085 (ext. 2)

Email: service@titanlogix.com

Documentation Support: https://www.titanlogix.com/support/downloads/