Specific Error Codes and what they mean

The FINCH II Display is designed to not only indicate a malfunction but also provide helpful information about it. This includes error codes and other indications that can assist in the troubleshooting process.

Unfortunately, there may not be many options available to resolve some issue in the field. It is important to take note of the specific error code that appears on the display and any other indications to discuss when addressing the breakdown.

Common Error Codes
Below are some common error codes you might see from you FINCH II display and how to address them.

Error Code	Description	Solution
E0000	Could not measure level	Check if probe is bent or damaged Move probe to less turbulent area of the tank Replace transmitter
E0001	Too many samples rejected (too much turbulence)	Move probe to less turbulent area of the tank Replace transmitter
E0002	Internal transmitter error	Update the Transmitter's Firmware. If this doesn't resolve the issue, the transmitter is defective and needs to be repaired.
E0010	Internal measurement transmitter error	Update the Transmitter's Firmware. If this doesn't resolve the issue, the transmitter is defective and needs to be repaired.
E0020	Probe/Transmitter Connection Issues	Tighten transmitter nut that attaches transmitter to probe Tighten shorting block at bottom of probe More Info
E0080	Strapping Chart Issue - HH alarm too close to Spill level	Adjust HH level in strapping table and reprogram using SensorLink More Info
E0081	Strapping Chart Issue - Missing strapping table	Program a strapping table using SensorLink More Info
E0082	Strapping Chart Issue - Invalid strapping table on startup	Reprogram the transmitter with the latest version of SensorLink More Info
E0083	Strapping Chart Issue - Invalid strapping table during operation	Note: This error code only applies to the TD80 transmitter. Restart the transmitter Reprogram the transmitter Replace or repair transmitter
E0084	Strapping Chart Issue - Invalid strapping table during runtime	Reprogram the transmitter with the latest version of SensorLink
E0090	Outdated transmitter firmware version and missing fluid calibration	Note: If you are getting this error message, you do not have the latest TD100 firmware version. Update the TD100 firmware to the latest version. Perform fluid calibration sequence
E0091	Outdated transmitter firmware version and missing fluid calibration	Note: If you are getting this error message, you do not have the latest TD100 firmware version. Update the TD100 firmware to the latest version. Perform fluid calibration sequence
E0092	Probe/Transmitter Connection Issues	Look into the following items: Check if the shorting block is correctly installed on the probe Check if probe is longer than the strapping table Note: This error will appear if you are connecting the transmitter right to the FINCH (without the probe) for testing purposes.
E0093	Outdated transmitter firmware version and measurement error	Note: If you are getting this error message, you do not have the latest TD100 firmware version. Update the TD100 firmware to the latest version. Check probe and transmitter for damage
E0094	Outdated transmitter firmware version and measurement error	Note: If you are getting this error message, you do not have the latest TD100 firmware version. Update the TD100 firmware to the latest version. Check probe and transmitter for damage
E01A0	Wireless Module Communication Error	Cycle the power to the FINCH II, if the error appears again update the ESP module firmware
E0400	SV1/SV2 Communication Error	Contact Titan Service & Support More Info
E0401	RS232 Communication Error	Contact Titan Service & Support More Info
E0402	SV3/SV4 Communication Error	Contact Titan Service & Support More Info
E0403	SV5/SV6 Communication Error	Contact Titan Service & Support More Info
E0500	Global Acknowledge Failure - Secondary display not detected	Go to the nearest service center or Contact Titan Service & Support
E0700	Unable to read compartment or DIM/SLEEP settings	Defective FINCH II display More Info
E0701	FINCH II Relay Alarm map has not been configured	Defective FINCH II display More Info
E0702	FINCH II can't read sector 1 settings from Flash	Ensure FINCH II firmware is updated Ensure custom relay mapping is correct Cycle input power Replace defective FINCH II display
E0703	FINCH II serial flash timeout	Ensure FINCH II firmware is updated Ensure custom relay mapping is correct Cycle input power Replace defective FINCH II display
E0705	Old Configuration Settings Loaded	Check your Fill or Fall alarm levels. Reprogram Alarm-Relay mapping using SensorLink if necessary.
E0780	Engine control relay issue	Internal FINCH II Display relay failure
E0781	Pump control relay issue	Internal FINCH II Display relay failure
E0782	Light control relay issue	Internal FINCH II Display relay failure
E0783	Horn control relay issue	Internal FINCH II Display relay failure
E0801	System Initialization Failure	Cycle power to the FINCH II
E0802	Low Input Voltage	Use a digital multimeter to check the voltage. Ensure it is greater than 8V. Look for corroded wire connections where the power cable connects. More Info
E0803	High Input Voltage	Use a digital multimeter to check the voltage. Ensure it is less than 30V. Look for wire connection issues along the input power

Need more help?

Contact one of our Titan Logix's Service Team members for more technical assistance.

Phone: 1-877-462-4085 (ext. 2)

Email: service@titanlogix.com

Documentation Support: https://www.titanlogix.com/support/downloads/

Specific Error Codes and what they mean

More Info