FINCH II-6W Stuck in Compartment 6

FINCH II-6W is stuck in compartment 6, displaying five dashed lines, even with fewer than six compartments. To resolve this, you must program the FINCH II-6W.

Issue: FINCH II-6W is stuck in compartment 6, displaying five dashed lines, even with fewer than six compartments.

Cause: This indicates no transmitter is connected to compartment 6 or there is a communication error.

Solution: The FINCH II-6W is pre-programmed for a 6-compartment setup. If your system has fewer compartments, you must reprogram the FINCH II-6W to match your configuration. For example, if you have four compartments, you can program the FINCH II-6W to recognize only these four, which makes the Finch ignore compartments 5 and 6.

 

Programming Steps:

  1. Obtain the Finch programming kit
  2. Connect the kit:
    1. Wire the programming kit cables to the FINCH II-6W and your computer according to the wiring diagrams provided: Programming Kit 1-Page
  3. Open SensorLink
    1. If not installed, download it here: https://www.titanlogix.com/support/downloads/
  4. Configure SensorLink
    1.  Click on the FINCH II icon on the left side of the window 
    2. Select your COM port and set the FINCH II Model Number to Finch II-6W. Then, specify the number of compartments to enable.
    3. Enable RCM if applicable by checking the Enable RCM box
  5. Program the FINCH II-6W
    1. Click the Program button at the bottom of the page to complete programming

 

Following these steps should resolve the issue and ensure your Finch II-6W operates correctly with your specific number of compartments.

 


Need more help?

Contact one of our Titan Logix's Service Team members for more technical assistance.

Phone: 1-877-462-4085 (ext. 2)

Email: service@titanlogix.com

Documentation Support: https://www.titanlogix.com/support/downloads/