---
title: System Diagnostics
description: Learn how to send and read diagnostic reports for troubleshooting. Once Titan Install is connected to a FINCH II display, a mechanic may send a Systems Diagnostics report to Titan’s Service team. The
---

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# System Diagnostics

Learn how to send and read diagnostic reports for troubleshooting.

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---

Once Titan Install is connected to a FINCH II display, a mechanic may send a Systems Diagnostics report to Titan’s Service team. The report is a valuable troubleshooting tool. It informs the Service tech and mechanic of the current state of the TD100 system’s configuration in a single and comprehensive report.

A mechanic can also view the System Diagnostics information without sending a report.

1. Connect to the FINCH II display.  
   ![](https://help.titanlogix.com/hs-fs/hubfs/image-png-Mar-17-2025-07-02-33-2365-PM.png?width=133&height=295&name=image-png-Mar-17-2025-07-02-33-2365-PM.png)
2. Tap the 3-line icon in the upper right corner of the screen.  
   ![](https://help.titanlogix.com/hs-fs/hubfs/image-png-Mar-17-2025-07-02-56-5763-PM.png?width=133&height=295&name=image-png-Mar-17-2025-07-02-56-5763-PM.png)
3. Then tap System Diagnostics.  
   ![](https://help.titanlogix.com/hs-fs/hubfs/image-png-Mar-17-2025-07-03-12-0646-PM.png?width=133&height=295&name=image-png-Mar-17-2025-07-03-12-0646-PM.png)
4. Tap the Send Report button.  
   ![](https://help.titanlogix.com/hs-fs/hubfs/image-png-Mar-17-2025-07-03-33-9115-PM.png?width=133&height=295&name=image-png-Mar-17-2025-07-03-33-9115-PM.png)
5. The report contains essential information that will assist in troubleshooting a system such as:  
   •    number of transmitters and their configuration.  
   •    FINCH II display configuration.  
   •    alarm relay mapping.  
   •    the initial configuration.
6. Tap each section to view the diagnostic information without sending a report.  
   ![](https://help.titanlogix.com/hs-fs/hubfs/image-png-Mar-17-2025-07-04-34-0837-PM.png?width=133&height=293&name=image-png-Mar-17-2025-07-04-34-0837-PM.png)
7. Transmitter Configuration Data displays essential information for each transmitter installed on the trailer.  
   ![](https://help.titanlogix.com/hs-fs/hubfs/image-png-Mar-17-2025-07-04-47-6198-PM.png?width=133&height=295&name=image-png-Mar-17-2025-07-04-47-6198-PM.png)
8. FINCH Display Report shows essential information about the display settings.  
   ![](https://help.titanlogix.com/hs-fs/hubfs/image-png-Mar-17-2025-07-05-05-1343-PM.png?width=133&height=295&name=image-png-Mar-17-2025-07-05-05-1343-PM.png) ![](https://help.titanlogix.com/hs-fs/hubfs/image-png-Mar-17-2025-07-05-16-3420-PM.png?width=133&height=295&name=image-png-Mar-17-2025-07-05-16-3420-PM.png) ![](https://help.titanlogix.com/hs-fs/hubfs/image-png-Mar-17-2025-07-05-37-7247-PM.png?width=133&height=295&name=image-png-Mar-17-2025-07-05-37-7247-PM.png)
9. Alarm Relay Mapping displays the alarm and relay settings. Changing these settings is controlled by the user’s permissions in Titan Portal. The alarm relay mapping may also be altered from this screen when permitted by the company’s administrator.  
   ![](https://help.titanlogix.com/hs-fs/hubfs/image-png-Mar-17-2025-07-05-54-7485-PM.png?width=133&height=295&name=image-png-Mar-17-2025-07-05-54-7485-PM.png)
10. Initial Configuration Report shows how the display was configured when scanned for the first time.  
    ![](https://help.titanlogix.com/hs-fs/hubfs/image-png-Mar-17-2025-07-06-09-4073-PM.png?width=133&height=295&name=image-png-Mar-17-2025-07-06-09-4073-PM.png)
11. Tap the Home button to return to the home screen.

---

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- [Troubleshooting](https://help.titanlogix.com/troubleshooting?hsLang=en#main-content)

    - [Error Codes](https://help.titanlogix.com/troubleshooting?hsLang=en#error-codes)
    - [Overview](https://help.titanlogix.com/troubleshooting?hsLang=en#overview)
    - [Most Common Issues](https://help.titanlogix.com/troubleshooting?hsLang=en#most-common-issues)
    - [Alarms](https://help.titanlogix.com/troubleshooting?hsLang=en#alarms)
    - [GAUGE Issues](https://help.titanlogix.com/troubleshooting?hsLang=en#gauge-issues)
    - [Relays](https://help.titanlogix.com/troubleshooting?hsLang=en#relays)
- [FINCH III Systems (Current)](https://help.titanlogix.com/finch-iii-systems-current?hsLang=en#main-content)

    - [FINCH III System Overview](https://help.titanlogix.com/finch-iii-systems-current?hsLang=en#finch-iii-system-overview)
    - [Step 1: Installing Hardware (FINCH III Systems)](https://help.titanlogix.com/finch-iii-systems-current?hsLang=en#step-1-installing-hardware-finch-iii-systems)
    - [Step 2: Configuring FINCH III Systems](https://help.titanlogix.com/finch-iii-systems-current?hsLang=en#step-2-configuring-finch-iii-systems)
    - [Step 3: Testing FINCH III Systems](https://help.titanlogix.com/finch-iii-systems-current?hsLang=en#step-3-testing-finch-iii-systems)
    - [Step 4: Operating FINCH III Systems](https://help.titanlogix.com/finch-iii-systems-current?hsLang=en#step-4-operating-finch-iii-systems)
    - [Feature Add-On: FINCH III LCR.iQ Integration](https://help.titanlogix.com/finch-iii-systems-current?hsLang=en#feature-add-on-finch-iii-lcr-iq-integration)
    - [Feature Add-On: FINCH III Terminal Overfill](https://help.titanlogix.com/finch-iii-systems-current?hsLang=en#feature-add-on-finch-iii-terminal-overfill)
    - [Rack Control](https://help.titanlogix.com/finch-iii-systems-current?hsLang=en#rack-control)
    - [Feature Add-On: Onboard Pump Control](https://help.titanlogix.com/finch-iii-systems-current?hsLang=en#feature-add-on-onboard-pump-control)
- [FINCH II-W/FINCH II-6W (End of Life)](https://help.titanlogix.com/finch-ii-w-finch-ii-6w-end-of-life?hsLang=en#main-content)

    - [Step 1: Installing Hardware (FINCH II-W/6W Systems)](https://help.titanlogix.com/finch-ii-w-finch-ii-6w-end-of-life?hsLang=en#step-1-installing-hardware-finch-ii-w-6w-systems)
    - [FINCH II-W/6W Wiring Diagrams](https://help.titanlogix.com/finch-ii-w-finch-ii-6w-end-of-life?hsLang=en#finch-ii-w-6w-wiring-diagrams)
    - [Step 2: Configuring FINCH II-W/6W Systems](https://help.titanlogix.com/finch-ii-w-finch-ii-6w-end-of-life?hsLang=en#step-2-configuring-finch-ii-w-6w-systems)
    - [3rd party integrations](https://help.titanlogix.com/finch-ii-w-finch-ii-6w-end-of-life?hsLang=en#3rd-party-integrations)
- [FINCH II, FINCH 5332E and FINCH IN-CAB Systems (Discontinued)](https://help.titanlogix.com/finch-ii-finch-5332e-and-finch-in-cab-systems-discontinued?hsLang=en#main-content)

    - [FINCH II Display (1 to 2 Compartments)](https://help.titanlogix.com/finch-ii-finch-5332e-and-finch-in-cab-systems-discontinued?hsLang=en#finch-ii-display-1-to-2-compartments)
    - [FINCH II Configuration](https://help.titanlogix.com/finch-ii-finch-5332e-and-finch-in-cab-systems-discontinued?hsLang=en#finch-ii-configuration)
    - [FINCH 5332E](https://help.titanlogix.com/finch-ii-finch-5332e-and-finch-in-cab-systems-discontinued?hsLang=en#finch-5332e)
    - [FINCH 5332E (Red Board)](https://help.titanlogix.com/finch-ii-finch-5332e-and-finch-in-cab-systems-discontinued?hsLang=en#finch-5332e-red-board)
    - [FINCH 5332E (Green Board)](https://help.titanlogix.com/finch-ii-finch-5332e-and-finch-in-cab-systems-discontinued?hsLang=en#finch-5332e-green-board)
    - [FINCH IN-CAB](https://help.titanlogix.com/finch-ii-finch-5332e-and-finch-in-cab-systems-discontinued?hsLang=en#finch-in-cab)
    - [Rack Control Module (RCM) and Titan Supplied API Sockets](https://help.titanlogix.com/finch-ii-finch-5332e-and-finch-in-cab-systems-discontinued?hsLang=en#rack-control-module-rcm-and-titan-supplied-api-sockets)
    - [Titan Supplied API Socket Wiring to RCM](https://help.titanlogix.com/finch-ii-finch-5332e-and-finch-in-cab-systems-discontinued?hsLang=en#titan-supplied-api-socket-wiring-to-rcm)
- [Transmitters](https://help.titanlogix.com/transmitters?hsLang=en#main-content)

    - [TD100 Transmitter](https://help.titanlogix.com/transmitters?hsLang=en#td100-transmitter)
    - [TD100 Transmitter: 4-20mA Output](https://help.titanlogix.com/transmitters?hsLang=en#td100-transmitter-4-20ma-output)
    - [Upgrading TD80 \> TD100](https://help.titanlogix.com/transmitters?hsLang=en#upgrading-td80-td100)
    - [TD80 (Discontinued)](https://help.titanlogix.com/transmitters?hsLang=en#td80-discontinued)
- [Titan Probes](https://help.titanlogix.com/titan-probes?hsLang=en#main-content)

    - [Overview](https://help.titanlogix.com/titan-probes?hsLang=en#overview)
    - [Probe: Dual Rod](https://help.titanlogix.com/titan-probes?hsLang=en#probe-dual-rod)
    - [Probe: Coaxial](https://help.titanlogix.com/titan-probes?hsLang=en#probe-coaxial)
- [Titan Install & Titan Portal](https://help.titanlogix.com/titan-install-titan-portal?hsLang=en#main-content)

    - [Step 1: Register your Company](https://help.titanlogix.com/titan-install-titan-portal?hsLang=en#step-1-register-your-company)
    - [User Guide](https://help.titanlogix.com/titan-install-titan-portal?hsLang=en#user-guide)
    - [Getting Started](https://help.titanlogix.com/titan-install-titan-portal?hsLang=en#getting-started)
    - [Programming your Strapping Chart](https://help.titanlogix.com/titan-install-titan-portal?hsLang=en#programming-your-strapping-chart)
    - [Maintenance and Troubleshooting](https://help.titanlogix.com/titan-install-titan-portal?hsLang=en#maintenance-and-troubleshooting)
    - [FINCH Display Configuration](https://help.titanlogix.com/titan-install-titan-portal?hsLang=en#finch-display-configuration)
    - [Release Notes](https://help.titanlogix.com/titan-install-titan-portal?hsLang=en#release-notes)
    - [Administration](https://help.titanlogix.com/titan-install-titan-portal?hsLang=en#administration)
- [SensorLink](https://help.titanlogix.com/sensorlink?hsLang=en#main-content)

    - [Overview](https://help.titanlogix.com/sensorlink?hsLang=en#overview)
    - [Programming Your Transmitter](https://help.titanlogix.com/sensorlink?hsLang=en#programming-your-transmitter)
    - [Configuring your FINCH Display](https://help.titanlogix.com/sensorlink?hsLang=en#configuring-your-finch-display)
    - [Troubleshooting](https://help.titanlogix.com/sensorlink?hsLang=en#troubleshooting)
- [Upgrading Titan Products](https://help.titanlogix.com/upgrading-titan-products?hsLang=en#main-content)

    - [Upgrade FINCH5332E -\> FINCH II - W or 6W](https://help.titanlogix.com/upgrading-titan-products?hsLang=en#upgrade-finch5332e-finch-ii-w-or-6w)
    - [Adding Overfill Prevention to Your Tank](https://help.titanlogix.com/upgrading-titan-products?hsLang=en#adding-overfill-prevention-to-your-tank)
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