---
title: The Spill Alarm isn't going away, but my tank is empty
description: Your TD System was functioning properly, but now the Spill alarm is activated even though your tank is empty. Learn ways to troubleshoot your system when this happens. The Spill alarm may be stuck du
---
[Skip to content](https://help.titanlogix.com/stuck-spill-alarm-in-an-empty-tank#main-content)
English
Show submenu for translations
[Training Request Form](https://help.titanlogix.com/kb-tickets/new?hsLang=en)
Open main navigation
Close main navigation
- English
Show submenu for translations
- [Training Request Form](https://help.titanlogix.com/kb-tickets/new)
- www.titanlogix.com
www.titanlogix.com
How can we help you?
- There are no suggestions because the search field is empty.
1. [Titan Help Center](https://help.titanlogix.com/?hsLang=en)
2. [Troubleshooting](https://help.titanlogix.com/troubleshooting?hsLang=en)
3. [Alarms](https://help.titanlogix.com/troubleshooting?hsLang=en#alarms)
# The Spill Alarm isn't going away, but my tank is empty
Your TD System was functioning properly, but now the Spill alarm is activated even though your tank is empty. Learn ways to troubleshoot your system when this happens.
### **After System Installation or Repair**
The Spill alarm may be stuck due to an incorrect installation. The Spill alarm may also have been triggered by testing after the installation or repair.
---
#### **Step 1:** Enter Offset Calibration Mode
**1.** Enter into Offset Calibration mode, making sure you do NOT change any of the display settings.
**2.** Then turn the system power off and back on again.
**TIP:**
Refer to **[What is Offset Calibration Mode](https://5802657.hs-sites.com/help-center/how-to-enter-offset-calibration-mode?hsLang=en)** for more details.
If the Spill alarm is still active after your system is powered back on, proceed to Step 2 below.
---
#### **Step 2:** Remove Objects Too Close
Any metal object within a **2"** clearance from the probe rod, tank wall and top, riser, baffles, pipes and brackets can cause the Spill alarm to stay active.
**1.** Check the clearance around the probe.
- - inside the riser if it’s installed
- inside the tank
**2.** Either move or modify any object at least **2"** from the probe. If this is not feasible, the probe will need to be relocated to a clearer part of the tank.
**3.** Ensure that the TD transmitter is tightened on the probe.
**4.** Enter Offset Calibration mode again (Step 1) if anything was moved, modified or relocated.
**Tip:**
Refer to **[How to address a Stuck Spill Alarm](https://5802657.hs-sites.com/help-center/stuck-spill-alarm?hsLang=en)** to learn other ways the Spill alarm might get triggered and possible solutions to resolve this.
---
**Need more help?**
Titan Logix's Service Team provides 24-hour technical assistance for our customers.
**Phone:** 1-877-462-4085
**Email:** [service@titanlogix.com](mailto:service@titanlogix.com)
**Documentation Support:** [https://www.titanlogix.com/support/downloads/](https://www.titanlogix.com/support/downloads/)
- [Troubleshooting](https://help.titanlogix.com/troubleshooting?hsLang=en#main-content)
- [Error Codes](https://help.titanlogix.com/troubleshooting?hsLang=en#error-codes)
- [Overview](https://help.titanlogix.com/troubleshooting?hsLang=en#overview)
- [Most Common Issues](https://help.titanlogix.com/troubleshooting?hsLang=en#most-common-issues)
- [Alarms](https://help.titanlogix.com/troubleshooting?hsLang=en#alarms)
- [GAUGE Issues](https://help.titanlogix.com/troubleshooting?hsLang=en#gauge-issues)
- [Relays](https://help.titanlogix.com/troubleshooting?hsLang=en#relays)
- [FINCH III Systems (Current)](https://help.titanlogix.com/finch-iii-systems-current?hsLang=en#main-content)
- [FINCH III System Overview](https://help.titanlogix.com/finch-iii-systems-current?hsLang=en#finch-iii-system-overview)
- [Step 1: Installing Hardware (FINCH III Systems)](https://help.titanlogix.com/finch-iii-systems-current?hsLang=en#step-1-installing-hardware-finch-iii-systems)
- [Step 2: Configuring FINCH III Systems](https://help.titanlogix.com/finch-iii-systems-current?hsLang=en#step-2-configuring-finch-iii-systems)
- [Step 3: Testing FINCH III Systems](https://help.titanlogix.com/finch-iii-systems-current?hsLang=en#step-3-testing-finch-iii-systems)
- [Step 4: Operating FINCH III Systems](https://help.titanlogix.com/finch-iii-systems-current?hsLang=en#step-4-operating-finch-iii-systems)
- [Feature Add-On: FINCH III LCR.iQ Integration](https://help.titanlogix.com/finch-iii-systems-current?hsLang=en#feature-add-on-finch-iii-lcr-iq-integration)
- [Feature Add-On: FINCH III Terminal Overfill](https://help.titanlogix.com/finch-iii-systems-current?hsLang=en#feature-add-on-finch-iii-terminal-overfill)
- [Rack Control](https://help.titanlogix.com/finch-iii-systems-current?hsLang=en#rack-control)
- [Feature Add-On: Onboard Pump Control](https://help.titanlogix.com/finch-iii-systems-current?hsLang=en#feature-add-on-onboard-pump-control)
- [FINCH II-W/FINCH II-6W (End of Life)](https://help.titanlogix.com/finch-ii-w-finch-ii-6w-end-of-life?hsLang=en#main-content)
- [Step 1: Installing Hardware (FINCH II-W/6W Systems)](https://help.titanlogix.com/finch-ii-w-finch-ii-6w-end-of-life?hsLang=en#step-1-installing-hardware-finch-ii-w-6w-systems)
- [FINCH II-W/6W Wiring Diagrams](https://help.titanlogix.com/finch-ii-w-finch-ii-6w-end-of-life?hsLang=en#finch-ii-w-6w-wiring-diagrams)
- [Step 2: Configuring FINCH II-W/6W Systems](https://help.titanlogix.com/finch-ii-w-finch-ii-6w-end-of-life?hsLang=en#step-2-configuring-finch-ii-w-6w-systems)
- [3rd party integrations](https://help.titanlogix.com/finch-ii-w-finch-ii-6w-end-of-life?hsLang=en#3rd-party-integrations)
- [FINCH II, FINCH 5332E and FINCH IN-CAB Systems (Discontinued)](https://help.titanlogix.com/finch-ii-finch-5332e-and-finch-in-cab-systems-discontinued?hsLang=en#main-content)
- [FINCH II Display (1 to 2 Compartments)](https://help.titanlogix.com/finch-ii-finch-5332e-and-finch-in-cab-systems-discontinued?hsLang=en#finch-ii-display-1-to-2-compartments)
- [FINCH II Configuration](https://help.titanlogix.com/finch-ii-finch-5332e-and-finch-in-cab-systems-discontinued?hsLang=en#finch-ii-configuration)
- [FINCH 5332E](https://help.titanlogix.com/finch-ii-finch-5332e-and-finch-in-cab-systems-discontinued?hsLang=en#finch-5332e)
- [FINCH 5332E (Red Board)](https://help.titanlogix.com/finch-ii-finch-5332e-and-finch-in-cab-systems-discontinued?hsLang=en#finch-5332e-red-board)
- [FINCH 5332E (Green Board)](https://help.titanlogix.com/finch-ii-finch-5332e-and-finch-in-cab-systems-discontinued?hsLang=en#finch-5332e-green-board)
- [FINCH IN-CAB](https://help.titanlogix.com/finch-ii-finch-5332e-and-finch-in-cab-systems-discontinued?hsLang=en#finch-in-cab)
- [Rack Control Module (RCM) and Titan Supplied API Sockets](https://help.titanlogix.com/finch-ii-finch-5332e-and-finch-in-cab-systems-discontinued?hsLang=en#rack-control-module-rcm-and-titan-supplied-api-sockets)
- [Titan Supplied API Socket Wiring to RCM](https://help.titanlogix.com/finch-ii-finch-5332e-and-finch-in-cab-systems-discontinued?hsLang=en#titan-supplied-api-socket-wiring-to-rcm)
- [Transmitters](https://help.titanlogix.com/transmitters?hsLang=en#main-content)
- [TD100 Transmitter](https://help.titanlogix.com/transmitters?hsLang=en#td100-transmitter)
- [TD100 Transmitter: 4-20mA Output](https://help.titanlogix.com/transmitters?hsLang=en#td100-transmitter-4-20ma-output)
- [Upgrading TD80 \> TD100](https://help.titanlogix.com/transmitters?hsLang=en#upgrading-td80-td100)
- [TD80 (Discontinued)](https://help.titanlogix.com/transmitters?hsLang=en#td80-discontinued)
- [Titan Probes](https://help.titanlogix.com/titan-probes?hsLang=en#main-content)
- [Overview](https://help.titanlogix.com/titan-probes?hsLang=en#overview)
- [Probe: Dual Rod](https://help.titanlogix.com/titan-probes?hsLang=en#probe-dual-rod)
- [Probe: Coaxial](https://help.titanlogix.com/titan-probes?hsLang=en#probe-coaxial)
- [Titan Install & Titan Portal](https://help.titanlogix.com/titan-install-titan-portal?hsLang=en#main-content)
- [Step 1: Register your Company](https://help.titanlogix.com/titan-install-titan-portal?hsLang=en#step-1-register-your-company)
- [User Guide](https://help.titanlogix.com/titan-install-titan-portal?hsLang=en#user-guide)
- [Getting Started](https://help.titanlogix.com/titan-install-titan-portal?hsLang=en#getting-started)
- [Programming your Strapping Chart](https://help.titanlogix.com/titan-install-titan-portal?hsLang=en#programming-your-strapping-chart)
- [Maintenance and Troubleshooting](https://help.titanlogix.com/titan-install-titan-portal?hsLang=en#maintenance-and-troubleshooting)
- [FINCH Display Configuration](https://help.titanlogix.com/titan-install-titan-portal?hsLang=en#finch-display-configuration)
- [Release Notes](https://help.titanlogix.com/titan-install-titan-portal?hsLang=en#release-notes)
- [Administration](https://help.titanlogix.com/titan-install-titan-portal?hsLang=en#administration)
- [SensorLink](https://help.titanlogix.com/sensorlink?hsLang=en#main-content)
- [Overview](https://help.titanlogix.com/sensorlink?hsLang=en#overview)
- [Programming Your Transmitter](https://help.titanlogix.com/sensorlink?hsLang=en#programming-your-transmitter)
- [Configuring your FINCH Display](https://help.titanlogix.com/sensorlink?hsLang=en#configuring-your-finch-display)
- [Troubleshooting](https://help.titanlogix.com/sensorlink?hsLang=en#troubleshooting)
- [Upgrading Titan Products](https://help.titanlogix.com/upgrading-titan-products?hsLang=en#main-content)
- [Upgrade FINCH5332E -\> FINCH II - W or 6W](https://help.titanlogix.com/upgrading-titan-products?hsLang=en#upgrade-finch5332e-finch-ii-w-or-6w)
- [Adding Overfill Prevention to Your Tank](https://help.titanlogix.com/upgrading-titan-products?hsLang=en#adding-overfill-prevention-to-your-tank)
- [Legacy Products](https://help.titanlogix.com/legacy-products?hsLang=en#main-content)
- [Gateway](https://help.titanlogix.com/legacy-products?hsLang=en#gateway)
- [SFT 881](https://help.titanlogix.com/legacy-products?hsLang=en#sft-881)
- [Flo Pro 9100](https://help.titanlogix.com/legacy-products?hsLang=en#flo-pro-9100)
- [TPZ Liquid Level Measurement System](https://help.titanlogix.com/legacy-products?hsLang=en#tpz-liquid-level-measurement-system)
- [FGI Products](https://help.titanlogix.com/legacy-products?hsLang=en#fgi-products)
- [MIC 10](https://help.titanlogix.com/legacy-products?hsLang=en#mic-10)
- [Service Bulletins](https://help.titanlogix.com/service-bulletins?hsLang=en)
[](https://www.titanlogix.com/support/)
The Leader in Mobile Liquid Measurement Solutions
Copyright © 2026, Titan Logix Corp.