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Dashed Lines on a FINCH 5332E

If the FINCH 5332E display shows four dashes (----), this indicates a loss of communication between the Transmitter and the display.

Follow this 3 step process to isolate the fault to one of three components: the display, the tank cable/wiring, or the transmitter.

Step 1: Inspect the SVBus Status LED

  1. Open the FINCH 5332E display lid.
  2. Locate the main circuit board inside the door. The board contains a large white connector.
  3. Turn system power ON.
  4. Observe the SVBus Status LED located near the large white connector.

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Normal Operation

  • The LED pulses on and off in a steady heartbeat pattern.

Abnormal Operation

  • Irregular blinking
  • Partial illumination
  • Solid ON condition

Any of these conditions indicate a probable communication fault.


Step 2: Isolate the Display

  1. Turn system power OFF.
  2. Disconnect the transmitter from the display by unplugging the transmitter connection:
    • FINCH 5332E (Green Board): Connector marked P2 
    • FINCH 5332E (Red Board): Connector marked Transmitter
  3. Turn system power ON again.

If the SVBus LED remains ON: The FINCH 5332E display is faulty and requires you to upgrade to our latest FINCH display version.

If the SVBus LED turns OFF: Continue to Step 3.


Step 3. Verify the Cable and Transmitter

  1. Remove the TD80 transmitter from the top of the tank.
  2. Using a known-good cable or wiring, reconnect the TD80 directly to the display.

Results

  • If communication is restored, the original cable or field wiring is faulty.
  • If the display continues to show four dashes (----), the TD80 transmitter is defective and needs to be upgraded to our latest TD100 transmitter. 

Summary

Condition Probable Cause
SVBus LED remains ON with transmitter disconnected

The FINCH 5332E display is faulty and requires you to upgrade to our latest FINCH display version.

Communication restored with known-good cable Faulty tank cable or field wiring
Four dashes remain with known-good cable Defective TD80 transmitter. You will need to upgrade to a TD100 transmitter.

 


Need more help?

Contact one of our Titan Logix's Service Team members for more technical assistance.

Phone: 1-877-462-4085 (ext. 2)

Email: service@titanlogix.com

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